Advocacy (ăd’və-kə-sē) 1. giving aid to a cause or position; 2. support for people who are thought likely to be disregarded or to have difficulty in gaining attention, so that their opinion is listened to.
The Advocacy Service provides a free and confidential advocacy and support service to all students of the University of Melbourne.
We are here to help
Whether you are a graduate or undergraduate student, doing coursework or research, enrolled full or part time, mature age or school leaver, international or local student, Student Union member or not, we are here to help.
No problem is ever too big or too small…
We understand the University’s internal processes well. We know how to assist you to get the information you need, and the best way to resolve academic and personal issues.
Making an appointment
The service is open 9am-5pm Monday to Friday. The office closes for some public holidays, and over the Student Union closure period in late December and early January. To make an appointment to see an advisor, please contact the receptionist between 9am – 5pm, Monday to Friday, either in person or by phoning 8344 6546.
Please bring relevant documents when attending your consultation. Examples of documents that could be relevant are letters that your faculty have sent you, copies of emails, support documents from a doctor or counsellor, etc.
Email enquiry
If you are unable to come to the office you can email your enquiry to suashelp(at)union.unimelb.edu.au We understand that you may wish to remain anonymous, but it would help us if you could tell us a little bit about yourself. Which faculty are you enrolled in? Are you a Student Union member? Postgraduate or undergraduate—local or international?
Telephone appointment
If you can’t get to the office, but would like to talk to someone, call the receptionist on 8344 6546 to set up a time to talk to an advisor on the phone.
Your feedback
At Advocacy we strive to provide the best service for students. To do this, we need to know what you think. Your feedback will not go directly to the Advocacy staff. You can send your suggestions, feedback and complaints to this email address: suasfeedback(at)union.unimelb.edu.au, or use our online feedback form.
Information for University Publications
Many faculties have web and print based materials available for staff and students. The following paragraph provides a concise overview of the Advocacy Service. This material can be utilised to update any University literature referencing the Advocacy Service.
Student Union Advocacy Service
The Student Union Advocacy Service offers independent information, advocacy and referral across a range of academic, administrative and personal issues. The service is free and confidential for all students at the University of Melbourne. Visit the Advocacy Service webpage to find out more about the Student Union Advocacy Service and for general advice on common issues experienced by students.
Student Union Advocacy Service
Third Floor
Union House
University of Melbourne
Vic 3010
Open 9am-5pm
Monday to Friday
tel: +61 3 8344 6546
fax: +61 3 9347 9581
email: suashelp@union.unimelb.edu.au
web: http://www.union.unimelb.edu.au/advocacy
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Posted Wednesday 12 December, 2007. Updated Friday 2 October, 2009.
